Skip to content
FREE SHIPPING ON CA ORDERS OVER $150 Exclusions Apply
  • Artists
    • All Music
    • Signed
    • Box Sets
    • Vinyl
    • Colour Vinyl
    • Picture Disc
    • 7 inch
    • CD
    • Cassette
    • All Apparel
    • Tees
    • Hoodies
    • Crewnecks
    • Hats
    • Bottoms
    • Accessories
    • Hip Hop
    • Pop
    • Country
    • Rock
    • Alternative
    • Soundtracks
    • Electronic
    • ReDiscover
    • Disney
  • UMUSIC LIVE
  • DROPS
  • CONTESTS
    • Login
    • Create Account

help UMUSIC Shop Canada

Cart

help UMUSIC Shop Canada

  • Artists
    • All Music
    • Signed
    • Box Sets
    • Vinyl
    • Colour Vinyl
    • Picture Disc
    • 7 inch
    • CD
    • Cassette
    • All Apparel
    • Tees
    • Hoodies
    • Crewnecks
    • Hats
    • Bottoms
    • Accessories
    • Hip Hop
    • Pop
    • Country
    • Rock
    • Alternative
    • Soundtracks
    • Electronic
    • ReDiscover
    • Disney
  • UMUSIC LIVE
  • DROPS
  • CONTESTS
Cart

Your cart is empty

Time to fill up the cart

Home › Help

Help

Orders

  • Discounts
  • Once I place an order, when will my account be charged?
  • When will I be charged for a pre-order item?
View All

Returns

  • Who pays for my return?
  • How long will it take for me to get a refund on my returned item?
  • Will you accept returns of product in any condition?
View All

Shipping

  • I received notification my order was shipped but I still have not received it and my tracking info does not indicate the package was delivered.
  • How long will it take for my order to arrive once it ships?
  • My tracking says my order was delivered, but I haven’t gotten it yet. Where is it?
View All

The Official Universal Music Canada Store

  • Help
  • Privacy
  • Terms
  • Modern Slavery Report
  • Do not sell my personal information

  • DROPS
  • GENRES
  • CONTESTS

© 2024 Universal Music Canada Inc. All Rights Reserved.

  • Help & Support
  • Terms
  • Privacy
  • Cookie Choices